Terms
The terms for using genevelle.com and buying from Genevelle.
genevelle.com is the online shop of Genevelle. By placing an order you agree to these terms.
Products and photos
The models in our photos and videos are AI-generated. We work to show each piece accurately, but colours vary between screens and an AI photo can differ in small details from the garment. The plain garment photos, the fabric and the measurements on each product page describe what you receive.
Prices and payment
Prices are in US dollars and include standard shipping. Sales tax, where it applies, is added at checkout. Payment is taken by Stripe when you order.
Orders
An order is accepted when we email you a confirmation. We may cancel and fully refund an order if a piece is out of stock, if a price was listed in error, or if the order looks fraudulent.
Shipping and returns
The shipping and returns pages are part of these terms.
Liability
As far as the law allows, our liability for any order is limited to the amount you paid for it. Nothing here limits rights you have under consumer law.
Contact
Last updated November 9, 2026.